Bluffton Hospital Wins Award

Bluffton Hospital Wins National Patient Satisfaction Award

Bluffton Hospital has received the 2009 Press Ganey Summit Award, a national award given to health care facilities that sustain the highest level of customer satisfaction for three or more consecutive years.

Bluffton Hospital was one of only 32 inpatient hospitals in the United States to receive the 2009 award.
According to Press Ganey Associates, Inc., Bluffton Hospital has ranked in the 99th percentile nationally for inpatient satisfaction for more than three consecutive years.

"Our associates have made a commitment to service excellence and hold themselves and others accountable to that commitment,” said Bill Watkins, Bluffton Hospital's CAO.

“It is gratifying to see that our patients' feedback and the Press Ganey scores reflect the efforts we've made since 2005."
The Press Ganey Summit Award is the health care satisfaction industry’s most coveted symbol of achievement.

To learn more about what Bluffton Hospital did to achieve this honor, visit the Bluffton Hospital Summit Awards Details page on the Press Ganey Web site.